"Wow. What an amazing experience. This was my first home purchase, and Jimi made it feel almost totally painless. She was thorough and clear and absolutely would not give up, even when it looked like things might not work out. What I appreciate most was her calm attitude about everything. She never showed any agitation with the ups and downs of the process, so I didn't have to feel anxious. She also anticipated everything that happened and had back-up plans for me every step of the way. She educated me on everything that was happening, very patiently. She let me dream big but also presented me with more realistic options I never would have considered. I actually ended up going with one of those alternatives and she was completely right about it being the best option for me at this time. Without her I never would have found it."